hi jay here. š
19yo customer support specialist from England š¬š§
Technician by role, cybersecurity student by training, self-hosting by passion.
A
Auraside
Jan 2025 - PresentCustomer Service Assistant
- Act as the first point of contact for technical support, resolving customer queries via Zendesk.
- Troubleshoot installation and performance issues across Windows environments, demonstrating logical problem-solving skills, with a high standard of service while working in a remote setting.
P
Plymouth Life Centre
2023 - 2025Resident DJ
- Provided live entertainment in a fast-paced, family-oriented environment.
- Responsible for the technical setup of audio equipment and adhering to health and safety standards, while building a loyal local following through consistent punctuality and community engagement.
featured projects
view moreEmergency Entertainments
Professional DJ, Video & Karaoke Services. Gary & Jay bring professional entertainment energy to your weddings, corporate events, and parties.
NextJSTailwindCSSFrontend
The MacOS Maid
A MacOS maintenance and organization utility. Currently a work in progress with a focus on the frontend interface.
MacOSFrontendWIP
get in touch
Iām currently open to new opportunities and collaborations.
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DJayFitz11@gmail.com
Send me a direct message
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